Shipping

You are currently on our KIVARI Australia & New Zealand website. If you are in the USA or an International customer please click here .

Domestic

All domestic Australia orders are shipped via Australia Post Standard or Express delivery. Please allow 1-3 business days for your order to be processed. Please be aware that online orders are not processed over weekends or on NSW public holidays. Please allow up to 7 business days for orders to be processed during sale and peak periods. Once an item is dispatched you will receive a confirmation email with your tracking details. All orders are currently shipped from Sydney, Australia. Due to our order processing time we cannot guarantee next day delivery.

Delivery Rates

Shipping within Australia:

Free Standard Shipping for orders $150.00 and over.
Standard Shipping for orders under $150.00 is $9.90. Allow 2-5 days for delivery within Australia.
Express Shipping for all orders is $12.90. Allow 1-3 days for delivery within Australia.

Shipping to New Zealand:

Free Standard Shipping for orders $150.00 and over.
Standard Shipping for orders under $150.00 is $15.
Express Shipping for all orders is $30.

COVID-19 SHIPPING UPDATE

Please note due to continuous COVID-19 disruptions delays may be experienced.
Australia Post operations are being affected by high numbers of COVID-19 cases in the community.

For more information, please see Domestic Delivery Updates provided by Australia Post.

SALE

Please note during sales or promotional periods, there may be slight delays in processing your order.

International

We ship internationally. Please visit our international website here.

USA AND CANADA:

Flat rate of AUD $15
All orders over $200 are eligible for free shipping.

REST OF THE WORLD:

Flat rate of $30 AUD
Orders over $200 are eligible for free shipping.

All international orders are shipped with DHL and flat rate shipping fees will be added to your order according to your country. Please allow 5-10 Business days for delivery. Additionally, international customers are liable for all import duties and customs that will be charged by your country. Payment will be necessary to release your order from customs before delivery.

Need help? Please contact our KIVARI customer care team at customercare@kivari.com.au and we will get back to you asap.

COVID-19 SHIPPING UPDATE

Many international routes are currently suspended and remaining routes have lower flight frequencies. This may cause longer transit times.

Deliveries to overseas also depend on overseas postal and delivery services. Restrictions and operating constraints are causing delays in most countries.

For further information, please see International Delivery Times provided by Australia Post.