Terms and Conditions
Full Priced Items
Items that have been purchased at full price are eligible for a refund or store credit when returned to KIVARI HQ within 14 days of delivery. Please note, we are unable to refund or credit the cost of shipping.
All swimwear must be tried on wearing undergarments. If you wish to return an item, all tags and protective hygiene strip must remain in place and the item will not be accepted if either of these have been removed or altered, or if the item shows signs of wear.
All purchases on jewellery are final. Due to hygiene reasons, we will not accept returns for jewellery unless deemed faulty by our team.
Items that have been purchased during a promotion (e.g FLASH SALE) are subject to promotional specific return conditions. Please see below for specific terms and conditions.
Items that have been purchased from our SALE category are FINAL SALE and are not eligible for a return, exchange or store credit.
Promotional discount codes:
From time to time KIVARI may run special online sale offers that may involve applying a discount code. These promotional discount codes that has been advertised on the website through a homepage banner, eDM and Instagram socials are to be applied at checkout to receive the discount. In order to take advantage of these special promotional offer, you must apply the correct promotional discount code advertised at the checkout under “gift card or discount code section and click the button “apply” to ensure this discount code has applied to your order. Please note only one promotional code may be used per transaction. If a discount code states it has expired and is invalid, KIVARI reserves the right to deny honouring this discount if the code is no longer valid.
Terms & Conditions: Black Friday Up To 70% Off Sale
The offer ‘Black Friday Up To 70% Off Sale’ is valid on select product found in https://www.kivari.com.au/collections/sale only. Prices as marked. Offer will be price matched in KIVARI Boutiques if stock is available.
All purchases during this sale period are not eligible for a refund unless the item is deemed faulty by our internal KIVARI Team. Please choose carefully as once an order is placed we are unable to change or cancel the order. Not valid in conjunction with any other offer. Not redeemable for cash or credit. Offer cannot be redeemed against a prior purchase. KIVARI reserves the right to exclude items from sale and/ or remove products during the sale period. Due to the high volume of demand, KIVARI cannot guarantee the availability of stock during offer period. KIVARI reserves the right to investigate any discrepancies in the use of this promotion.
Terms & Conditions: Cyber Sale 30% Off Selected Full Price
The offer ‘Cyber Sale 30% Off Selected Full Price’ is valid on select product found inhttps://www.kivari.com.au/collections/promotion
Use code: CYBER30 at checkout to redeem offer. Offer ends 11:59PM AEDT 27th November 2023 or/ unless otherwise withdrawn or extended. Offer will be price matched in KIVARI Boutiques if stock is available.
Purchases made during this promotional period using the promotional code ‘CYBER30’ are not eligible for a refund unless the item is deemed faulty by our internal KIVARI Team. However, full price items purchased with the promotional code ‘CYBER30’ will be eligible for a gift card in line with the KIVARI Returns Policy. Not valid in conjunction with any other offer. Not redeemable for cash or credit. Offer cannot be redeemed against a prior purchase. KIVARI reserves the right to investigate any discrepancies in the use of this promotion. Due to the high volume of demand, KIVARI cannot guarantee the availability of stock during offer period.
Terms & Conditions: Take A Further 20% Off Selected SALE
The offer 'Take A Further 20% Off Selected SALE' is valid on select product
found in https://www.kivari.com.au/collections/sale. Use code: EXTRA20 at checkout to redeem offer. Offer ends 11:59PM AEDT 25th November 2023 or/ unless otherwise withdrawn or extended. Offer will be price matched in
KIVARI Boutiques if stock is available.Not valid in conjunction with any other offer. Not redeemable for cash or credit. Offer cannot be redeemed against a prior purchase. Purchases are final sale and are not eligible for a refund or store credit unless the item is deemed faulty by our internal KIVARI Team. KIVARI reserves the right to investigate any discrepancies in the use of this promotion. Due to the high volume of demand, KIVARI cannot guarantee the availability of stock during offer period.
Individual % or $ Off Promotional Code:
Cannot be used to purchase Gift Cards. Not to be used in conjunction with any other offer or promotion. Does not apply to sale items. Offer is valid for one purchase only. Offer is valid online only
OUR GIFT TO YOU
The offer 20% off your next purchase is off select full price items, not valid on sale items. Leather accessories and Saguaro, Delfina & Tropico print capsules are not included. Use code at checkout to redeem offer. Offer ends 11:59PM AEDT 17th December 2023 or/ unless otherwise withdrawn or extended. Offer will be price matched in KIVARI Boutiques if stock is available. Not valid in conjunction with any other offer. Not redeemable for cash or credit. Offer cannot be redeemed against a prior purchase. Our standard return policy applies for any purchases made using this promotion code. KIVARI reserves the right to investigate any discrepancies in the use of this promotion. Due to the high volume of demand, KIVARI cannot guarantee the availability of stock during offer period.
There are no competitions currently running.
WIN | KIVARI 1 of 3 x $300 Gift Cards
Terms & Conditions:
- The promoter is: Wild & Free Pty Ltd trading as KIVARI.
- The competition is open to Australian customers, except to employees of KIVARI and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
- To enter into this competition you must follow @kivari_the_label Instagram, like the competition post and tag a friend in the comments between Tuesday 28th November 2023 AEDT and 11.59pm Sunday 4th December 2023 AEDT. After this date no further entries to this competition will be permitted.
- 3 x winners will be selected at random and contacted privately on Monday 5th December 2023 4:00PM AEDT.
- No responsibility can be accepted for entries not received for whatever reason.
- The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
- The prize is as follows: Three(3) winners to receive 1 x KIVARI gift card to the value of $300 AUD, to be redeemed in our new boutique. Winners will be notified by Instagram Direct Messages. If the winners cannot be contacted or do not claim the prize within 3 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
- The winners will be contacted by our official Instagram account only. Please be vigilant and look out for fake profiles impersonating our account
- The promoter will notify the winners when and where the prize can be collected / is delivered.
- The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
- By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
- The competition and these terms and conditions will be governed by Australian law.
Standard for Electronic Transactions:
KIVARI is governed by, is obligated to comply with, and fully supports the spirit of the Bermuda Standard for Electronic Transactions.
Copyrighted Materials for Limited Use:
Use of Site:
Product Availability & Pricing
Product availability, product prices and promotions may vary between our boutiques and those found on this website. We may vary the prices on this website at any time. You agree to pay the purchase price for the products as specified on the website plus any applicable delivery charges at the time of purchase.
While we make all reasonable efforts to keep our stock quantities as up-to-date as possible on the website, stock quantities are not updated in real time. This means that on some occasions items will become unavailable in the warehouse shortly after your order is purchased and before your order is fulfilled. If a sold out item is purchased, you will be notified by e-mail as soon as possible and offered a refund, KIVARI gift card or suitable replacement. If your order is cancelled by us in these circumstances, we will refund in full the amount you have paid for the unavailable product and any relevant shipping costs. We cannot provide rain checks for products ordered online.
We reserve the right to limit the sale of products to reasonable quantities and to cancel or reject orders for quantities where we suspect that the purchaser is purchasing for resale and not for personal use.
Digital gift cards:
Digital gift cards purchased online are sent to the email address provided on the order as a digital gift card. Digital gift cards cannot be redeemed for cash and cannot be returned or cancelled.
SMS Terms Of Service
The KIVARI mobile message service (the "Service") is operated by KIVARI (“KIVARI”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to KIVARI’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of KIVARI through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g. order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g. cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with KIVARI. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to KIVARI or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other KIVARI mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to KIVARI or email email@example.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Disclaimer of Warranty:
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE. REFERENCES AND LINKS TO PRODUCTS OR SERVICES OF INDEPENDENT COMPANIES MAY APPEAR ON THE SITE. THESE REFERENCES AND LINKS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL KIVARI OR ITS LICENSORS, SUPPLIERS, OR VENDORS, THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT KIVARI HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM KIVARI OR ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL KIVARI BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORISED USE OF THIS SITE OR ITS CONTENT.
Any comments, suggestions, proposals or other feedback (collectively “Feedback Information”) provided to KIVARI in connection with the operation or content of this Site shall be provided by the submitter and received by KIVARI on a non-confidential basis. All such comments, suggestions, and other information shall become the exclusive property of KIVARI. By submitting any such information to KIVARI, you agree that you are transferring and assigning, at no charge, all of your right, title and interest in the information, including all copyrights and other intellectual property rights. You agree that KIVARI shall be free to use such information on an unrestricted basis.
International duties and taxes charges:
Items in your order that are designated for shipment to countries outside of Australia may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. Import Fees (including returns) for international shipments, if applicable, are charged to the customer. It is the responsibility of the customer to be aware of what import charges may be applicable in your country. KIVARI does not have control on what these duties and taxes charges are and suggest to contact your local DHL to be aware of any charges which may occur receiving in orders from Australia.
Refusing a shipment:
If you refuse a shipment from KIVARI or refuse to pay any duties and taxes, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to KIVARI. This amount will be deducted from your merchandise refund. KIVARI will not cover any duties and taxes charge that may occur.
The party you are contracting with and the seller of the products and services offered and sold on this Site is KIVARI. All issues related to the protection, infringement, or misuse of copyrighted materials shall be governed by the copyright laws of Australia. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Australia. You agree to submit to the jurisdiction of courts sitting in Australia, and agree that venue in these courts is proper in any such legal action or proceeding. You also agree that you not to assert in any legal action or proceeding involving KIVARI that a court sitting in Australia is an inconvenient forum for such legal action or proceeding.
Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties.