E-Commerce Manager - 12 Month Contract

About Us: KIVARI is a Sydney-based fashion brand founded in 2014, known for the ultimate trifecta of style, strength and confidence. All of our products are designed by our talented team in Australia, crafted with sustainability in mind and materials sourced from across the world. Our timeless designs are inspired by a passion for travel and a deep connection to the ocean.
For us, community comes first, we are committed to quality always and fostering a warm environment where creativity thrives and we provide the opportunity for you to evolve with us as our brand grows across the globe.

About You: You are a commercially minded, trade-focused Ecommerce Operator with proven experience trading websites day to day against sales and profit targets, with a demonstrable record of improving conversion rate. Innovative and an AI mindset, you lead with a strategic approach to conversion and optimisation possessing strong CRO capability with hands-on GA4 experience, able to self-serve insights and identify optimisation opportunities across the full customer journey.

You have multi-site and international experience, having managed multiple websites or markets, ideally including the US, with working knowledge of Shopify Markets, cross-border shipping and multi-currency trading.

Key Responsibilities:

· Trade KIVARI AU & ROW websites to achieve sales and profit targets.   

· Increase site performance through improved conversion rate, and growth across KPIs including ATV and UPT.

· Execute promotional and seasonal strategies in line with the marketing calendar.

· Implement CRO initiatives and leverage analytics to optimise site performance.

· Merchandise product in line with stock position, sell-through and markdown strategy, partnering with Planning on ranging and depth decisions.

· Lead new product launches and manage onsite merchandising to maximise conversion, cross-sell, and upsell opportunities.

· Leverage AI-driven personalisation and search to tailor the experience by market and customer segment.  

· Optimise for generative engine visibility (GEO), ensuring KIVARI's products and content are discoverable and accurately represented across AI search experiences including AI Overviews, ChatGPT and LLM-driven discovery, alongside traditional SEO. 

· Own international site configuration including pricing, duties and currency presentation across international markets. 

· Deliver weekly sales and monthly website performance reports, providing clear analysis and actionable recommendations for improvement. 

· Drive AI efficiencies through reporting, automating and scheduling reports. 

· Live and embody KIVARI’s values: Community First, Quality Always, Embrace the Journey and Always Evolving.

 

Qualifications:

· 4+ years in ecommerce trading or management roles, ideally in fashion or retail, with a demonstrable record of improving conversion rate. Experience managing multiple websites across international markets is required, with US market experience highly regarded.

· Strong understanding of Shopify, CRO, SEO, analytics, and digital merchandising.

· Strong analytical capability with hands-on GA4 experience.

· Experience with international ecommerce including Shopify Markets, cross-border shipping and multi-currency trading.  

· Commercial mindset with the ability to balance creativity and data-led decisions.

· Experience line managing or developing direct reports.  

· Ability to build strong relationships and partner up with internal and external stakeholders  

· Clear and effective communication.

· High level of integrity and commitment to customer satisfaction.

What We Offer:

· A creative, collaborative environment: Join a team that values innovation and teamwork, where your contributions will help shape the future of our brand.

· Growth opportunities: KIVARI is a rapidly growing brand, and we are committed to helping you develop your skills and progress in your career.

· This role will be based at our new Rosebery Head Office

· Sustainability commitment: Play a role in shaping a brand that reflects our commitment to sustainability, creating a positive impact on both our community and the environment.

· Competitive salary and benefits package including a generous clothing allowance.

How to Apply: To apply for this position, please send your resume and cover letter directly to careers@kivari.com.au.

We will not be engaging with recruitment agencies for this role, and we will only be considering direct applicants.

While we strive to respond to all applicants, due to the high volume of applications, only shortlisted candidates will be contacted.

KIVARI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All applications will be treated with strict confidentiality.